Privacy Policy

Including UK-GDPR (GDPR) Policy
Autokey Glasgow
Email: info@autokeysglasgow.co.uk

We Protect Your Data

This Privacy Policy outlines how we collect, process, store, disclose, and record personal information (including the use of cookies). We are Autokey Glasgow, Company Registration No: 12345678 (“Autokey Glasgow”, “we”, “us” or “our”). We respect your privacy and are committed to complying with all applicable data protection legislation, including the UK General Data Protection Regulation (“UK-GDPR”), the Data Protection Act 2018, and related laws (“Data Protection Legislation”).

Before using our website, we want you to understand what data we collect and why.

This Document Explains:

  • What personal data we may collect through our website, communications, and services;

  • How we collect, store, share, and protect that information;

  • The lawful bases we rely on;

  • How long we retain your data;

  • Your rights regarding your personal data.

If you have any questions, please contact us at info@autokeysglasgow.co.uk.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law or best practices. Please check our website regularly for updates.

Personal Data We Collect

We collect personal data when you:

  • Visit our website (including via cookies);

  • Enter a competition or prize draw;

  • Subscribe to a mailing list or special event;

  • Contact us by phone, email, or otherwise;

  • Participate in surveys or questionnaires;

  • Interact with us on social media or in person.

The types of personal data may include:

  • Name, postal address, country, email address, and phone number;

  • Payment details (if required for entry into a prize draw or contest);

  • Technical data from cookies and website usage;

  • Any other data you choose to provide.

Please avoid submitting sensitive personal data through any of our channels.

Why We Process Your Data

We use your personal data for purposes such as:

  • Confirming entry to competitions or prize draws;

  • Processing payments;

  • Contacting winners;

  • Personalising content;

  • Sending marketing communications (if you’ve opted in);

  • Responding to inquiries, complaints, or support requests;

  • Administering services, questionnaires, or special events.

Processing may be carried out by us directly or with trusted third-party service providers.

Legal Basis for Processing

1. Consent

By accepting this Privacy Policy, you consent to the processing of your personal data. You may withdraw your consent at any time by emailing us at info@autokeysglasgow.co.uk.

2. Contractual Obligations

We may process your data to fulfil a contract with you (e.g. awarding a prize).

3. Legal Compliance

We may process your data where required by law.

4. Legitimate Interests

We may process your data for our legitimate business purposes, where your interests and rights do not override those purposes.

What Happens If You Don’t Provide Data?

If you do not provide required data (e.g. for prize fulfilment), we may be unable to proceed with awarding or delivering the prize.

We may also lawfully obtain information from public sources or third parties if necessary to fulfil your entry or validate your eligibility.

Sharing Your Data

We will not sell your personal data. However, we may share it with:

  • Our group or affiliate companies;

  • Service providers, including:

    • Email platforms (e.g., Mailchimp),

    • Analytics services (e.g., Google Analytics),

    • Web hosts and logistics companies,

    • Address verification services,

    • Marketing agencies,

    • Social media platforms.

We require all third-party processors to comply with applicable data protection legislation. We may also share data where legally required (e.g. fraud investigations).

Your Rights

Subject to legal conditions, you have the right to:

  • Request a copy of the personal data we hold;

  • Request correction of inaccurate data;

  • Request deletion of your data;

  • Restrict or object to certain types of data processing;

  • File a complaint with a data protection authority.

To exercise your rights, email us at info@autokeysglasgow.co.uk.

Data Retention and Storage

We retain your data:

  • For up to 12 months after the end of a promotion or competition;

  • Or as long as needed to fulfil our services and obligations;

  • Or until you request deletion (unless required by law to retain).

Data is stored in secure UK-based environments. We follow industry best practices to protect your data but cannot guarantee 100% security. If a breach occurs, we will inform you as soon as reasonably possible.

Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices. Always check their privacy policies before submitting personal data.

Cookies

Cookies are small data files stored on your browser. They help us enhance your experience and improve our services.

You can manage or block cookies through your browser settings. Blocking essential cookies may limit your website functionality.

Learn more about cookies at: www.allaboutcookies.org/manage-cookies

GDPR Compliance Statement

Autokey Glasgow has reviewed all activities in light of GDPR and confirms compliance across three areas:

  • As a data controller of employee data;

  • As a data controller/processor of marketing data;

  • As a data processor/controller of customer personal data.

Data Use Overview

What We Collect

We collect basic data like your name, address, phone number, and email to confirm your eligibility and deliver competition prizes.

Why We Collect It

We only collect what’s necessary to provide our services and fulfil obligations (like awarding prizes).

Who Has Access

All data is processed and stored in the UK. We may share it with:

  • Mailchimp, WordPress (email);

  • Google Analytics (analytics);

  • Delivery partners;

  • Social platforms (e.g., Facebook, Instagram).

We ensure these partners comply with data protection standards.

FAQs

What personal data do you process?
Name, age, address, phone, email, and related identifiers.

Why do you process this data?
To verify eligibility, process entries, and deliver prizes.

What are the risks if data is mishandled?
Risks include fines from the ICO, reputational harm, or compensation claims.

How do you delete data when no longer needed?
Data is deleted upon request or after 12 months of inactivity (no replies, logins, or social engagement).

Do you understand GDPR’s impact?
Yes. We are confident in our understanding and application of GDPR regulations.

Access to Information

You may request access to your data under the Data Protection Act. A small fee (£10) may apply. To request this, please contact us at info@autokeysglasgow.co.uk using the email address we hold for you.

If you believe any information we hold is incorrect, please let us know and we’ll promptly correct it.

Autokey Glasgow
info@autokeysglasgow.co.uk
Last updated: 07/08/2025